topic Re: smart detection in Arlo Essential Outdoor 2nd Gen

smart detection

babyj123 — Tue, 18 Nov 2025 23:02:39 GMT

I have the plus subscription and recently whenever my alerts come in, it just shows “motion” but I used to show “person detected” or “animal detected” and now it doesn’t do that anymore, so whenever I go to the smart detection, it just shows a black screen… how can I fix this ?

Re: smart detection

ShayneS — Fri, 21 Nov 2025 00:46:25 GMT

@babyj123

Can you try reinstalling the Arlo app and double checking your smart notifications in the settings?

Re: smart detection

ShayneS — Wed, 26 Nov 2025 17:17:28 GMT

@babyj123 Just checking in to see if you're still experiencing these symptoms.