topic Re: Mount can not be alignef in Arlo Essential Outdoor 2nd Gen

Mount can not be aligned

Orrefors — Mon, 01 Sep 2025 08:22:36 GMT

The mount have this little cog design and when it is mounted on the camera its is not straight. To get the cam straight, I need to only use one screw on the wall mount and then turn the camera so it’s straight. Anyone seen this ?

Re: Mount can not be aligned

StephenB — Mon, 01 Sep 2025 20:05:21 GMT

@Orrefors wrote:

The mount have this little cog design and when it is mounted on the camera its is not straight. To get the cam straight, I need to only use one screw on the wall mount and then turn the camera so it’s straight. Anyone seen this ?

Can't you just loosen the center screw, rotate the camera to straighten it, and then tighten the center screw again?

Re: Mount can not be alignef

ShayneS — Wed, 03 Sep 2025 23:19:39 GMT

@Orrefors

Have you already installed the mount to the camera and wall plate? Once placed on the wall you can adjust the angle of the camera. You can find detailed instructions on how to mount this here

Re: Mount can not be alignef

Orrefors — Thu, 04 Sep 2025 16:17:15 GMT

At 1:57 in the video she is turning the ring on the mount. That can not be done with the mount to this camera.
It is completely rigid once it has been fastened.
Its the same on both mounts that came with the two cameras.

Re: Mount can not be aligned

Orrefors — Thu, 04 Sep 2025 16:21:18 GMT

Due to the cogs that it has to clicked into, it can not be put straight. The cogs are somehow not made to keep it straight ....

Re: Mount can not be aligned

ShayneS — Thu, 04 Sep 2025 17:39:07 GMT

@Orrefors I think I now what the concern is. You can rotate the camera once it's mounted and screwed in, You may not have noticed because it requires some force to turn the camera physically. If you provide a little forceful turning in any direction, it should move on the balls pivot point.