Cannot scan Arlo Pro 5s video doorbell chime2 small QR code.

ColinR48 — Wed, 03 Sep 2025 08:58:42 GMT

I am trying to install on My wife's phone, Android Samsung Galaxy S20, but it will not zoom in sufficient to scan the very small QR code on the Chime 2 unit. Am I not using the best method . I sent her an invite from mine but she cannot complete due to the scan problem. Even my S24 took a few tries.

Re: Cannot scan Arlo Pro 5s video doorbell chime2 small QR code.

StephenB — Wed, 03 Sep 2025 23:35:28 GMT

@ColinR48 wrote:

I am trying to install on My wife's phone, Android Samsung Galaxy S20, but it will not zoom in sufficient to scan the very small QR code on the Chime 2 unit. Am I not using the best method . I sent her an invite from mine but she cannot complete due to the scan problem. Even my S24 took a few tries.

If the camera and chime are installed in your account, then they cannot be added to hers. Consider having her use your account credentials on her phone. Then she will have the same controls that you have.

topic Cannot scan Arlo Pro 5s video doorbell chime2 small QR code. in Arlo Essential Outdoor 2nd Gen

Cannot scan Arlo Pro 5s video doorbell chime2 small QR code.

Re: Cannot scan Arlo Pro 5s video doorbell chime2 small QR code.