topic Re: Cameras not working - Essential Plug In Camera made for outdoor use. in Arlo Essential Outdoor 2nd Gen

Cameras not working - Essential Plug In Camera made for outdoor use.

TonyZi — Mon, 01 Sep 2025 17:04:27 GMT

My dashboard is working showing the live shot in front of the garage. I can hear the notification beep when the camera detects outside movement. When I switch to the FEED mode nothing shows up. I have received messages in the Feed mode that states Arm Away Mode Activated and Arm Home Activated, but nothing will show up when I hit the Feed button. Is this related to having to have a paid for plan, because up to now (three months in operation) I have not had to pay for a plan.

Re: Cameras not working - Essential Plug In Camera made for outdoor use.

StephenB — Mon, 01 Sep 2025 20:49:07 GMT

@TonyZi wrote:

My dashboard is working showing the live shot in front of the garage. I can hear the notification beep when the camera detects outside movement. When I switch to the FEED mode nothing shows up.

Can you make a manual recording when livestreaming? Then check to see if it shows up in the feed.

Re: Cameras not working - Essential Plug In Camera made for outdoor use.

TonyZi — Mon, 01 Sep 2025 22:29:36 GMT

No it does not show up in the Feed.

Re: Cameras not working - Essential Plug In Camera made for outdoor use.

StephenB — Tue, 02 Sep 2025 12:23:28 GMT

@TonyZi wrote:

No it does not show up in the Feed.

Are you saying that

you cannot make a manual recording?
you can make one, but it doesn't show up in the Feed?

If (2), then press the three dots in the upper right of the "Feed" page, and then choose "Feed Settings". Then choose "Select all" to remove any event filtering you might have on the Feed.

Re: Cameras not working - Essential Plug In Camera made for outdoor use.

ShayneS — Wed, 03 Sep 2025 23:24:12 GMT

Hi @TonyZi

It does sound like your free trial expired. It also appears that you have a single camera subscription now and should be up and running. Please let me know if you have any other questions or need further assistance.