https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/I-can-t-open-phone-app/m-p/2457975#M5122 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1042277">@Illinois21</a></SPAN>&nbsp;</P><P>&nbsp;</P><P>Thank you for sharing this feedback. Could you confirm if an error message appears with this issue and, if so, provide a screenshot? Additionally, please let us know if you’re using an Android or iOS device.</P> Thu, 14 Aug 2025 16:02:54 GMT ShayneS 2025-08-14T16:02:54Z https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/I-can-t-open-phone-app/m-p/2457935#M5120 <P>My phone app will not open.&nbsp; It just stays on the first logo screen no matter which device I use.&nbsp; I've Cleared storage and the cashe, deleted the app data and uninstalled the app and restarted my router. Sometimes I can get on the app for a few minutes and then I can't get back in.&nbsp; This has been happening all week.&nbsp; &nbsp;I have a paid subscription.</P> Thu, 14 Aug 2025 01:52:37 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/I-can-t-open-phone-app/m-p/2457935#M5120 Illinois21 2025-08-14T01:52:37Z https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/I-can-t-open-phone-app/m-p/2457975#M5122 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1042277">@Illinois21</a></SPAN>&nbsp;</P><P>&nbsp;</P><P>Thank you for sharing this feedback. Could you confirm if an error message appears with this issue and, if so, provide a screenshot? Additionally, please let us know if you’re using an Android or iOS device.</P> Thu, 14 Aug 2025 16:02:54 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/I-can-t-open-phone-app/m-p/2457975#M5122 ShayneS 2025-08-14T16:02:54Z