topic Device offline in Arlo Essential Outdoor 2nd Gen

Device offline

Bugged44 — Tue, 08 Apr 2025 23:11:54 GMT

Just set up 3 cameras. Last one keeps giving me issues.
First it froze and I needed to delete and reinstall ( after tech support could not fix with a reboot). After that it disconnects itself going offline.
We have placed in in several areas and it is the only one inside and closest to the WiFi.

Re: Drive issue

jguerdat — Mon, 07 Apr 2025 14:27:47 GMT

WHile it may be faulty, what happens if you switch cameras around to verify it's the camera or location at fault? If it's the camera, try the reset process before swapping at the store:

https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0