topic Re: Gen 2 in Arlo Essential Outdoor 2nd Gen

gen 2 that's constantly activating like every 2mins

Glen69 — Tue, 18 Mar 2025 18:42:05 GMT

Since the latest round of updates...I have 1 gen 2 that's constantly activating like every 2mins...

Have done everything I possibly can think of to remedy this issue.

All other models are fine & running perfect.

Turning Off

Unplugging

Deleting & Reinstating.

Rebooting Base Station even know the Gen 2 is running on it's own..

Been 1 1/2 days now since updating I'm about to pummel it into the concrete drive....

Any suggestions would be appreciated it ,cheers.

Re: Gen 2

BrookeN — Wed, 12 Mar 2025 17:57:19 GMT

When you deleted it from the account did you reset the camera as well. If not can you try taking it off of the account and then make sure to do the reset before adding it back on.

https://kb.arlo.com/000063225/How-do-I-factory-reset-my-Arlo-Essential-Outdoor-Camera-2nd-Generation

Re: Gen 2

Glen69 — Thu, 13 Mar 2025 01:29:02 GMT

Hi'ya Brook,

Yeah have done all that , definitely thought that process would've solved it...cheers.

Re: Gen 2

StephenB — Thu, 13 Mar 2025 11:30:45 GMT

@Glen69 wrote:

Yeah have done all that , definitely thought that process would've solved it...cheers.

Did you do the hardware reset (holding down the button until the LED flashes amber)?

Or did you just remove it and re-add it to the account?

Re: Gen 2

Glen69 — Thu, 13 Mar 2025 16:29:36 GMT

Hi Stephen, I've held the button until blue flashing...not to amber.

I'll try another reset tomorrow.

Another update came through playstore tonight..cheers.

Re: Gen 2

Glen69 — Sat, 15 Mar 2025 09:58:08 GMT

Have tried your suggestion..

Deleted from account completely again...Held sync button long enough to amber light.... then done a sync , did the usual app settings... wifi network ,camera order, permissions .. still detecting every 2 minutes. 🤦‍♂️🤷‍♂️

Re: Gen 2

StephenB — Sat, 15 Mar 2025 12:08:13 GMT

@Glen69 wrote:

Have tried your suggestion..

Deleted from account completely again...Held sync button long enough to amber light.... then done a sync , did the usual app settings... wifi network ,camera order, permissions .. still detecting every 2 minutes. 🤦‍♂️🤷‍♂️

Are these motion detections? Or are they audio?

Does raising the threshold make any difference?