Can't Share Essential Spotlight Camera

RonUtrera — Tue, 10 Oct 2023 17:58:27 GMT

Wife had other cameras and base station added to app a long time ago.

But when I added a new Essential XL Spot light camera I have not been able to grant access and get it to work on wifes phone.

Re: Can't Share Essential Spotlight Camera

StephenB — Tue, 10 Oct 2023 18:06:49 GMT

@RonUtrera wrote:

Wife had other cameras and base station added to app a long time ago.

But when I added a new Essential XL Spot light camera I have not been able to grant access and get it to work on wifes phone.

There are two user "experiences" - one shows "Library" in the app, the other shows "Feed" and "Dashboard". Both you and your wife need to have a matching "experience" for the camera sharing to work.

I am thinking your app might have switched to "Feed" if you added the Essential Gen 2. Can you double-check that you both still have "Library"?

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Can't Share Essential Spotlight Camera

Re: Can't Share Essential Spotlight Camera