https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Video-recorded-to-smart-hub-but-no-picture-when-viewing/m-p/2440221#M4057 <P>Have the Essential outdoor 2nd generation cameras and the vmb4540 smart hub with local storage. Some recordings display fine but others only have audio and video is not shown. What can be causing this?</P> Fri, 14 Feb 2025 00:41:36 GMT Moritz6 2025-02-14T00:41:36Z https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Video-recorded-to-smart-hub-but-no-picture-when-viewing/m-p/2440221#M4057 <P>Have the Essential outdoor 2nd generation cameras and the vmb4540 smart hub with local storage. Some recordings display fine but others only have audio and video is not shown. What can be causing this?</P> Fri, 14 Feb 2025 00:41:36 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Video-recorded-to-smart-hub-but-no-picture-when-viewing/m-p/2440221#M4057 Moritz6 2025-02-14T00:41:36Z https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Video-recorded-to-smart-hub-but-no-picture-when-viewing/m-p/2440223#M4058 <P>Here is a screen shot from iPhone</P><P>&nbsp;</P><DIV class="">&nbsp;</DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_5560.png" style="width: 1170px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/432872iC6E4B75819B97507/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="IMG_5560.png" alt="IMG_5560.png" /></span></P><P> </P> Fri, 14 Feb 2025 00:44:53 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Video-recorded-to-smart-hub-but-no-picture-when-viewing/m-p/2440223#M4058 Moritz6 2025-02-14T00:44:53Z https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Video-recorded-to-smart-hub-but-no-picture-when-viewing/m-p/2440225#M4059 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1024129">@Moritz6</a>&nbsp;wrote:<BR /> <P>Have the Essential outdoor 2nd generation cameras and the vmb4540 smart hub with local storage. Some recordings display fine but others only have audio and video is not shown. What can be causing this?</P> <HR /></BLOCKQUOTE> <P>Often it is packet loss on the network.&nbsp; Are you ever seeing the video freeze in the middle of the recording?</P> Fri, 14 Feb 2025 01:01:43 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Video-recorded-to-smart-hub-but-no-picture-when-viewing/m-p/2440225#M4059 StephenB 2025-02-14T01:01:43Z https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Video-recorded-to-smart-hub-but-no-picture-when-viewing/m-p/2440742#M4082 <P>Rarely but does happen</P> Tue, 18 Feb 2025 18:25:19 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Video-recorded-to-smart-hub-but-no-picture-when-viewing/m-p/2440742#M4082 Moritz6 2025-02-18T18:25:19Z