topic Re: Outdoor essentail v2 not recording in Arlo Essential Outdoor 2nd Gen

Outdoor essentail v2 not recording

Jchapp — Sun, 26 Jan 2025 17:28:34 GMT

My outdoor essentials v2 cameras are notifying me of alerts, however not recording. Any suggestions on how to resolve?

Re: Outdoor essentail v2 not recording

StephenB — Mon, 27 Jan 2025 12:05:13 GMT

@Jchapp wrote:

My outdoor essentials v2 cameras are notifying me of alerts, however not recording. Any suggestions on how to resolve?

Has the trial subscription expired?

Re: Outdoor essentail v2 not recording

mghartshorn — Wed, 05 Feb 2025 16:00:49 GMT

Has anyone figured out how to record videos locally to a base station such as VMB4500 without needing a subscription?

Re: Outdoor essentail v2 not recording

StephenB — Wed, 05 Feb 2025 19:09:16 GMT

@mghartshorn wrote:

Has anyone figured out how to record videos locally to a base station such as VMB4500 without needing a subscription?

You can record to a VMB4000 or VMB4500. But neither base has any playback functions. You'd need a VMB4540 or a VMB5000 smarthub:

https://kb.arlo.com/000062997

Re: Outdoor essentail v2 not recording

Jchapp — Thu, 06 Feb 2025 00:45:58 GMT

My subscription has not expired.

Re: Outdoor essentail v2 not recording

StephenB — Thu, 06 Feb 2025 01:29:59 GMT

@Jchapp wrote:

My subscription has not expired.

Did you check the camera rule(s) in the mode(s) you are using?

Re: Outdoor essentail v2 not recording

mghartshorn — Thu, 06 Feb 2025 15:42:10 GMT

Thank you Stephen. I guess they want you to upgrade to a new base station with the gen2 camera. I understand, but I wish they would tell you that before you buy the newer camera.

Re: Outdoor essentail v2 not recording

StephenB — Thu, 06 Feb 2025 18:01:47 GMT

@mghartshorn wrote:

I guess they want you to upgrade to a new base station with the gen2 camera.

Well, they want you to subscribe.

Even with the two smarthubs, local recording has significant limitations:

recordings can only be played in the app, not the browser (my.arlo.com)
recordings can only be played using the primary account (not "friend" accounts)
no thumbnails, so each recording needs to be downloaded to your phone before you see anything
no ability to make manual recordings or snapshots
remote access requires router setting changes that many find difficult (and which don't work with some internet service providers).

Re: Outdoor essentail v2 not recording

mghartshorn — Thu, 06 Feb 2025 21:12:08 GMT

With the Arlo 2 cameras and the 4500 I was fine without subscription. I only use phone app. I wanted the better camera so maybe I’ll upgrade the base. I appreciate your responses to me.
Take care