topic Re: How do I access my account if I don't have two step verification access any more? in Arlo Essential Outdoor 2nd Gen https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/How-do-I-access-my-account-if-I-don-t-have-two-step-verification/m-p/2435529#M3797 <P>I can create a ticket for support to reach out to you. Can you first provide me a good call back number as well as a good time to call. You can do this by sending me a dm. You send a dm by clicking on the envelope icon on the top right of the forum page.</P> <P>&nbsp;</P> Mon, 13 Jan 2025 17:58:47 GMT BrookeN 2025-01-13T17:58:47Z How do I access my account if I don't have two step verification access any more? https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/How-do-I-access-my-account-if-I-don-t-have-two-step-verification/m-p/2435392#M3788 <P>I have lost access to my two step verification e-mail as well as the old phone number.</P><P>Can't reset in when I log on through the web. And it won't let me get to a person unless I have logged into my arlo secure</P><P>&nbsp;</P> Sun, 12 Jan 2025 20:29:18 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/How-do-I-access-my-account-if-I-don-t-have-two-step-verification/m-p/2435392#M3788 Davidd64 2025-01-12T20:29:18Z Re: How do I access my account if I don't have two step verification access any more? https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/How-do-I-access-my-account-if-I-don-t-have-two-step-verification/m-p/2435529#M3797 <P>I can create a ticket for support to reach out to you. Can you first provide me a good call back number as well as a good time to call. You can do this by sending me a dm. You send a dm by clicking on the envelope icon on the top right of the forum page.</P> <P>&nbsp;</P> Mon, 13 Jan 2025 17:58:47 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/How-do-I-access-my-account-if-I-don-t-have-two-step-verification/m-p/2435529#M3797 BrookeN 2025-01-13T17:58:47Z Re: How do I access my account if I don't have two step verification access any more? https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/How-do-I-access-my-account-if-I-don-t-have-two-step-verification/m-p/2435898#M3814 <P>I received that information, thank you. I have reached out to support to reach out to you, they will reach out to you as soon as possible.&nbsp;</P> Wed, 15 Jan 2025 21:31:29 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/How-do-I-access-my-account-if-I-don-t-have-two-step-verification/m-p/2435898#M3814 BrookeN 2025-01-15T21:31:29Z