topic Re: l no acces o registered account in Arlo Essential Outdoor 2nd Gen

l no acces o registered account

Gpuff — Mon, 06 Jan 2025 16:53:59 GMT

I hace a question??? How can connect my cámaras again With another email because i forgot my prior email address i usted to register my equipment

Re: l no acces o registered account

jguerdat — Mon, 06 Jan 2025 16:57:03 GMT

You would need to use your old account to remove all devices before you can add them to any other account. Your email account is the one you have always used to log into your account - if you forgot your password there should be a prompt to allow you to reset it.

Re: l no acces o registered account

Gpuff — Mon, 06 Jan 2025 17:38:31 GMT

I dont remember what email address I used is there another way I could do a reset or something

Re: l no acces o registered account

jguerdat — Tue, 07 Jan 2025 14:48:20 GMT

Is the email address displayed at the login promprt?

@JamesC , @ShayneS , @BrookeN is there any way to help?