topic Connecting Arlo Essential 2 to VMB4000R3 Smart Hub in Arlo Essential Outdoor 2nd Gen

Connecting Arlo Essential 2 to VMB4000R3 Smart Hub

StreamingOTA — Mon, 23 Dec 2024 02:50:16 GMT

Anyone have any luck connecting Arlo Essential 2 Outdoor cameras to VMB4000R3 Smart Hub? I updated camera firmware via WiFi connection first. Then removed camera device and attempted Smart Hub connection via Arlo app. The camera never syncs with smart hub and times out.

Re: Connecting Arlo Essential 2 to VMB4000R3 Smart Hub

JamesC — Mon, 23 Dec 2024 19:31:19 GMT

StreamingOTA,

Try factory resetting your VMB4000 base station and then go through the onboarding process again with your 2nd generation device.

To factory reset and re-onboard, follow the instructions here: https://kb.arlo.com/000062881/How-do-I-factory-reset-my-Arlo-SmartHub-or-Base-Station-Arlo-Secure-4-0

JamesC