topic Re: Notification settings in Arlo Essential Outdoor 2nd Gen

Notification settings

TolBrad — Wed, 15 Nov 2023 13:45:20 GMT

I have a subscription. I have followed every tutorial on the website I can find. I don’t want notifications when a vehicle drives by but I do want them recorded. How do I access push settings to stop vehicle notifications? Without stopping recording. Smart notifications settings are no where to be found anywhere in my app.

Re: Notification settings

JamesC — Wed, 15 Nov 2023 18:17:33 GMT

To make adjustments for Smart Notifications, follow the steps here: https://kb.arlo.com/000062927/What-are-Arlo-Smart-Notifications-and-how-do-I-set-them-up-Arlo-Secure-4-0

JamesC

Re: Notification settings

TolBrad — Wed, 15 Nov 2023 21:11:46 GMT

Thanks for responding. Under settings. Location and plans. There is no smart notifications tab. I’ve clicked every tab available. Smart notifications are no where to be found in my app. I’d attach screenshots but don’t see that as an option.

Re: Notification settings

JamesC — Wed, 15 Nov 2023 21:21:09 GMT

After selecting your location, you should then be able to scroll to the bottom and see Smart Notifications under where it shows your subscription:

Re: Notification settings

TolBrad — Wed, 15 Nov 2023 21:31:42 GMT

These are options I have. And none of those links lead to anything that says smart notifications.

The only thing similar to smart notifications is the video and audio identification. But when I turn off, for example vehicles, it doesn’t even record them. So I have to leave that on.

Re: Notification settings

JamesC — Wed, 15 Nov 2023 22:00:24 GMT

When making a selection under Video & Audio identification, you should still receive recordings.

Have you tested this? I'd recommend toggling off people and then walking in front of your camera to see if you still receive a recording.

JamesC