topic error message says camera cannot be reached and is offline in Arlo Essential Outdoor 2nd Gen https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/error-message-says-camera-cannot-be-reached-and-is-offline/m-p/2424543#M3086 <P>My camera overheated while being charged. Now cioled down almost a day later and still getting the message. I have tried to restart but get an error message to say it cannot be reached. Do I remove it and then reconnect?</P> Mon, 28 Oct 2024 18:04:47 GMT Extin 2024-10-28T18:04:47Z error message says camera cannot be reached and is offline https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/error-message-says-camera-cannot-be-reached-and-is-offline/m-p/2424543#M3086 <P>My camera overheated while being charged. Now cioled down almost a day later and still getting the message. I have tried to restart but get an error message to say it cannot be reached. Do I remove it and then reconnect?</P> Mon, 28 Oct 2024 18:04:47 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/error-message-says-camera-cannot-be-reached-and-is-offline/m-p/2424543#M3086 Extin 2024-10-28T18:04:47Z Re: Camera overheating and now offline https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/error-message-says-camera-cannot-be-reached-and-is-offline/m-p/2424574#M3092 <P>Overheating while charging, unless you had it in direct sunlight or other heat source, should never happen. I suspect the camera is now damaged. Use the app to go to Settings, Support and choose your camera. Scroll down to Contacts to see what official support may offer.</P> Sat, 26 Oct 2024 14:37:16 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/error-message-says-camera-cannot-be-reached-and-is-offline/m-p/2424574#M3092 jguerdat 2024-10-26T14:37:16Z