https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/essential-outdoor-camera-subscription/m-p/2420197#M2828 <P>I purchased a single camera subscription.&nbsp; That camera stopped working so I bought a new camera.&nbsp; How do I remove the broken camera from my subscription and replace it with the camera that is working.&nbsp;</P> Sat, 28 Sep 2024 08:51:39 GMT Sherrie2 2024-09-28T08:51:39Z https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/essential-outdoor-camera-subscription/m-p/2420197#M2828 <P>I purchased a single camera subscription.&nbsp; That camera stopped working so I bought a new camera.&nbsp; How do I remove the broken camera from my subscription and replace it with the camera that is working.&nbsp;</P> Sat, 28 Sep 2024 08:51:39 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/essential-outdoor-camera-subscription/m-p/2420197#M2828 Sherrie2 2024-09-28T08:51:39Z https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/essential-outdoor-camera-subscription/m-p/2420213#M2829 <P>Not 100% sure but I believe you must cancel the existing subscription&nbsp; and then purchase a new one, identifying the new camera as the one to have the sub. However, since you have a trial sub right now, wait until that is ready to expire to purchase the new sub.</P> Sat, 28 Sep 2024 12:31:02 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/essential-outdoor-camera-subscription/m-p/2420213#M2829 jguerdat 2024-09-28T12:31:02Z