topic Privacy shield in Arlo Essential Outdoor 2nd Gen

Privacy shield

Annetastic — Thu, 22 Aug 2024 20:32:44 GMT

The inability to disable it + the password requirement is pretty frustrating

Re: Privacy shield

JamesC — Fri, 23 Aug 2024 22:28:31 GMT

I will pass your feedback along to the development team for consideration.

For more information about the privacy shield, see here: https://kb.arlo.com/000062930/How-do-I-use-the-Privacy-Shield-on-my-Arlo-Essential-Indoor-Camera-Arlo-Secure-4-0

JamesC

Re: Privacy shield

Edinburgh_lad1 — Sat, 23 Nov 2024 13:56:51 GMT

Is the privacy shield Arlo's implication that its cameras aren't as secure and can be easily hacked that they need an extra layer of protection in case it happens?

Re: Privacy shield

StephenB — Sat, 23 Nov 2024 14:53:15 GMT

@Edinburgh_lad1 wrote:

Is the privacy shield Arlo's implication that its cameras aren't as secure and can be easily hacked that they need an extra layer of protection in case it happens?

It's just to let people in the field of view know that the camera might be recording or otherwise capturing video. Lots of folks with indoor cameras only want them active when they aren't in the room in order to protect their family's privacy. But they could be armed by mistake.

Of course it could also warn you that the account might be hacked. FWIW, that might not be on Arlo. If someone compromises a trusted Arlo device (either your PC or phone), then they could get access to the account w/o needing to go through two-factor authentication.