topic ? in Arlo Essential Outdoor 2nd Gen

?

BillRho — Tue, 20 Aug 2024 12:21:54 GMT

Purchased on July 3, 2024. Also purchased Arlo Secure subscription on August 5th. Now the camera works only intermittently. Spent hours and hours trying to make it work. Support unable to help much. Best Buy won't take the camera back and the subscription plan is useless if the camera isn't working. Anyway to get my money back?

Re: ?

StephenB — Tue, 20 Aug 2024 12:24:33 GMT

@BillRho wrote:

Now the camera works only intermittently.

Can you explain this is in more detail? For example,

is the camera going off-line?
is livestreaming timing out?
is it no longer detecting motion?
something else???