Arlo 2nd gen option does not appear in the secure app in Africa

AmadouDIA — Mon, 19 Aug 2024 18:11:22 GMT

Hello,

I am writing from Mauritania in Africa and bought recently 4 Arlo Essentials 2nd Generation but I am unable to setup them as the option to add them is not available from the secure app ?

Can you please assist on this ?

Re: Arlo 2nd gen option does not appear in the secure app

jguerdat — Mon, 19 Aug 2024 13:43:00 GMT

Assuming you have the latest app, you may not be able to set up the cameras since they may not be supported in your region yet. Arlo doesn't usually support a world-wide rollout for new products.

You could use a VPN to a supported country's server to set up the system. You'd also need a credit card from that country to pay for the subscription once the trial subscription expires. Once set up you don't need the VPN.

topic Re: Arlo 2nd gen option does not appear in the secure app in Arlo Essential Outdoor 2nd Gen

Arlo 2nd gen option does not appear in the secure app in Africa

Re: Arlo 2nd gen option does not appear in the secure app