topic Re: Activity Recording Time too short in Arlo Essential Outdoor 2nd Gen

Activity Recording Time too short

DCWheelock — Fri, 06 Oct 2023 11:34:25 GMT

My Essential 2nd Gen is set to record an activity until the activity ends, but that is not happening. The recording length is only 10 seconds. How can I increase the recording time?

Re: Activity Recording Time too short

StephenB — Fri, 06 Oct 2023 11:46:24 GMT

@DCWheelock wrote:

My Essential 2nd Gen is set to record an activity until the activity ends, but that is not happening. The recording length is only 10 seconds. How can I increase the recording time?

Did you set this on the default mode page, or did you customize a rule?

Re: Activity Recording Time too short

DCWheelock — Fri, 06 Oct 2023 12:11:09 GMT

I’m setting the record time on the Default Mode Settings. I do not find an activity record time setting on the customized rule page. Am I missing it?

Re: Activity Recording Time too short

jguerdat — Fri, 06 Oct 2023 12:16:33 GMT

You don't see the choice between recording until activity stops or a fixed recording time in the default mode settings? If not, try reinstalling the app - it should be there.

In the modes and rules for the camera you can choose Add An Action and add Customize Device to do the same thing.

Re: Activity Recording Time too short

StephenB — Fri, 06 Oct 2023 12:19:54 GMT

@DCWheelock wrote:

I’m setting the record time on the Default Mode Settings.

Then it should be applied to all recordings.

Maybe try setting it to a fixed time (longer than 10 seconds), so you can see if that works [or not].

@DCWheelock wrote:

I do not find an activity record time setting on the customized rule page. Am I missing it?

If you select "add an action", and then "customize device" you should eventually get to a way to change the duration for that rule.

I'm not suggesting you do that, I was just wanting to be clear on where you'd changed the setting.

Re: Activity Recording Time too short

DCWheelock — Fri, 06 Oct 2023 13:45:52 GMT

I’m using Default Mode settings to set “Record until activity ends”. On the customize rule page, when I add an action it gives the option for ‘record an event’ which was already set, and there’s no further option for record time.

btw, thank you for your help and quick responses.

Re: Activity Recording Time too short

JamesC — Fri, 06 Oct 2023 16:06:01 GMT

DCWheelock,

Try navigate to Routines > Arm Away > select the desired camera > Add an action > Customize Device > select the desired camera > Modify Settings > Recording Duration > select Until Activity Stops

You would then want to create this same action for all desired cameras and modes

JamesC