Cannot connect to wi fi and the camera does not pair and there is no blinking light when the pair bu

Robertl10 — Thu, 08 Aug 2024 12:06:44 GMT

Cannot connect to wi fi and the camera does not pair and there is no blinking light when the pair button is pressed for 3 seconds. The camera appears to be malfunctioning.

Re: Cannot connect to wi fi and the camera does not pair and there is no blinking light when the pai

StephenB — Thu, 08 Aug 2024 12:27:44 GMT

@Robertl10 wrote:

Cannot connect to wi fi and the camera does not pair and there is no blinking light when the pair button is pressed for 3 seconds. The camera appears to be malfunctioning.

Try a factory reset. Press the pair button until the camera LED flashed amber (~15 seconds). Then try adding the device from the app.

Also,

Make sure you are selecting the Essential Gen 2 when you "add device", and not the older Essential
Make sure the phone is connected to your home wifi
If you use a VPN on on the phone, turn it off during the install.

topic Cannot connect to wi fi and the camera does not pair and there is no blinking light when the pair bu in Arlo Essential Outdoor 2nd Gen

Cannot connect to wi fi and the camera does not pair and there is no blinking light when the pair bu

Re: Cannot connect to wi fi and the camera does not pair and there is no blinking light when the pai