topic Automation not following Scheduled time to change in Arlo Essential Outdoor 2nd Gen

Automation not following Scheduled time to change

Agostino — Wed, 03 Jul 2024 17:30:31 GMT

Bonjour,

depuis l'installation de 2 cameras Arlo Essential 2K , j'ai du faire un update de l'application, après avoir je ne vous cache pas galérer a faire le paramétrage de celle-ci, j'ai problème avec la mise en service.

Mon paramétrage indique une mis en servie à 23h00 et tous les soirs le hub active toute les cameras à 23h05

Matériel VMB5000r4 firmware 1.24.0.1_1607_8938370

"Hello,

Since the installation of 2 Arlo Essential 2K cameras, I had to do an update of the application, after having I do not hide you struggling to make the configuration of it, I have a problem with the commissioning.

My setting indicates a service at 11:00 p.m. and every evening the hub activates all the cameras at 11:05 p.m.

Hardware VMB5000r4 firmware 1.24.0.1_1607_8938370"

Re: Automation not following Scheduled time to change

ShayneS — Wed, 03 Jul 2024 17:31:37 GMT

@Agostino

Thanks for the feedback. I will look in to this and provide more info as soon as possible.

Re: Automation not following Scheduled time to change

StephenB — Wed, 03 Jul 2024 18:42:12 GMT

@Agostino wrote:

My setting indicates a service at 11:00 p.m. and every evening the hub activates all the cameras at 11:05 p.m.

Hardware VMB5000r4 firmware 1.24.0.1_1607_8938370"

Essential 2K cameras can't be connected to your smarthub.

Are all the cameras being armed at the same time (11:05 pm)?

Re: Automation not following Scheduled time to change

jguerdat — Thu, 04 Jul 2024 13:50:35 GMT

I have a somewhat similar issue but I assumed it was caused by use of an Arlo Home Security System. Before I had the security system set up, the schedule worked flawlessly. Now the nighttime switch of modes to Arm Away varies from the desired 11:00PM to 11:05PM. This post sounds like it's not the security system per se that's causing the issue but firmware/backend software that the new user interface which uses Feed has introduced.

@ShayneS would you please add this to the problem description?

Re: Automation not following Scheduled time to change

ShayneS — Wed, 17 Jul 2024 23:19:39 GMT

Hi @Agostino

The symptoms you were experiencing with the scheduling changes should now be resolved. Can you reboot your base station and check again.