topic Motion detection not working - no activities in the feed in Arlo Essential Outdoor 2nd Gen

Motion detection not working - no activities in the feed

Andersen21 — Thu, 20 Jun 2024 15:45:02 GMT

Hey! I just transferred my cameras from the Arlo secure trial to the paid subscription. Since then, I have no events in my feed. When I try the motion detection in the app, the light goes on.

I have restarted both of the cameras, logged out of the app, checked that every filter in the feed is active, armed the cameras and checked both that the sensitivity is high enough and that the activity zones cover the area where I would like to be alerted.

Any tips?

Re: Motion detection not working - no activities in the feed

StephenB — Thu, 20 Jun 2024 16:34:36 GMT

@Andersen21 wrote:

I have restarted both of the cameras, logged out of the app, checked that every filter in the feed is active, armed the cameras and checked both that the sensitivity is high enough and that the activity zones cover the area where I would like to be alerted.

Did you go into the mode(s) you are using, and check the rules for the two cameras?