topic Re: Sc in Arlo Essential Outdoor 2nd Gen

camera 2 way mic not working

Band_dad — Mon, 10 Jun 2024 17:41:13 GMT

My camera 2 way mic not working. I hear outside find but when I use app I hear echo but people can't hear me. And when I try to use alexa says mic disabled

Re: Sc

jguerdat — Sat, 08 Jun 2024 13:07:57 GMT

Look in the camera's Audio Settings to make sure the mic is enabled. Also check the phone's settings for the Arlo app to ensure the mic permission is enabled.

Re: Sc

Band_dad — Sat, 08 Jun 2024 13:13:22 GMT

I checked both and they were checked here isbthe photo

Re: Sc

jguerdat — Sat, 08 Jun 2024 13:17:22 GMT

Try rebooting the phone and reinstalling the app. If that fails, you may need to remove the camera and reinstall it. Failing that, use the app to go to Settings, Support and choose your camera. Scroll down to Contacts to see what official support may offer.