topic Re: Front in Arlo Essential Outdoor 2nd Gen

won’t record without a paid subscription

Bones53 — Mon, 06 May 2024 15:59:35 GMT

I bought this one and it won’t record without a paid subscription. My 2 older ones do. If not it’s trash.

Re: Front

StephenB — Mon, 06 May 2024 01:33:36 GMT

@Bones53 wrote:

I bought this one and it won’t record without a paid subscription.

All currently sold Arlo cameras require a subscription for cloud storage. Arlo began phasing out free storage on new camera models back in 2018 (starting with the Ultra).

Re: Front

JayQ3355 — Mon, 27 May 2024 20:46:47 GMT

I have the older Arlo Pro models and I have never had a subscription and when I changed the battery one of the 5 is asking for a paid subscription. Why are all the rest working except this one?

Re: Front

jguerdat — Tue, 28 May 2024 13:07:34 GMT

Does that one camera have any activity zones defined? If so, try removing them as they are a paid subscription feature. Otherwise, try removing that one camera from your account and add it back as if new to see if that clears the issue.