topic Re: I need you guys to call me. in Arlo Essential Outdoor 2nd Gen

I need you guys to call me.

EriT — Tue, 05 Mar 2024 15:48:30 GMT

Hello, I urgently need to speak with someone as I have exhausted all other options. If I am unable to speak with someone, I will have to cancel our payment method. I received a voicemail from your team earlier, but when I tried to call back, I was unable to get in contact with anyone. Please call me back as soon as possible, as this is very important. My number is , and my name is . Thank you.

Re: I need you guys to call me.

jguerdat — Tue, 05 Mar 2024 14:48:15 GMT

Please, please, please, NEVER post personal info on an internet forum. Also, you have to initiate the contact so if you have an open ticket, use that. If not, use the app to go to Settings, Support. Choose your camera and scroll down to Contacts to open a new ticket.

Re: I need you guys to call me.

BrookeN — Wed, 06 Mar 2024 16:03:24 GMT

I have created a support ticket for you. A support agent will be reaching out to you soon.

Re: I need you guys to call me.

EriT — Wed, 06 Mar 2024 18:43:26 GMT

Thank you

Re: I need you guys to call me.

EriT — Tue, 12 Mar 2024 15:43:18 GMT

I haven't received a phone call. Please call me at - Erika.

Re: I need you guys to call me.

BrookeN — Wed, 13 Mar 2024 16:57:08 GMT

@EriT has support reached out to you as of today?