https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Recently-had-to-get-new-phone-when-I-try-to-login-it-says-don-t/m-p/1948847#M1090 Assuming you have a new phone number, the push would go to the old one. If it's the same number, be sure you check the phone's settings for the app about notifications. You should also see a link below the 2FA prompt to use a different method. Click on that and choose email. Sat, 02 Mar 2024 14:33:12 GMT jguerdat 2024-03-02T14:33:12Z https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Recently-had-to-get-new-phone-when-I-try-to-login-it-says-don-t/m-p/1948846#M1089 <P>Recently had to get new phone,&nbsp; when I try to login it says don't recognize device, also says sent a push notification...where do they send push notification ?</P> Mon, 04 Mar 2024 19:11:27 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Recently-had-to-get-new-phone-when-I-try-to-login-it-says-don-t/m-p/1948846#M1089 Snow2 2024-03-04T19:11:27Z https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Recently-had-to-get-new-phone-when-I-try-to-login-it-says-don-t/m-p/1948847#M1090 Assuming you have a new phone number, the push would go to the old one. If it's the same number, be sure you check the phone's settings for the app about notifications. You should also see a link below the 2FA prompt to use a different method. Click on that and choose email. Sat, 02 Mar 2024 14:33:12 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Recently-had-to-get-new-phone-when-I-try-to-login-it-says-don-t/m-p/1948847#M1090 jguerdat 2024-03-02T14:33:12Z https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Recently-had-to-get-new-phone-when-I-try-to-login-it-says-don-t/m-p/1948849#M1091 <P>No same phone number, when I had to replace last time was easy and logged almost instantly but was same model s22, upgraded to s24 now and it don't recognize&nbsp;</P> Sat, 02 Mar 2024 14:36:27 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Recently-had-to-get-new-phone-when-I-try-to-login-it-says-don-t/m-p/1948849#M1091 Snow2 2024-03-02T14:36:27Z https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Recently-had-to-get-new-phone-when-I-try-to-login-it-says-don-t/m-p/1948851#M1092 Did you try using the email alternative? Sat, 02 Mar 2024 14:38:52 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/Recently-had-to-get-new-phone-when-I-try-to-login-it-says-don-t/m-p/1948851#M1092 jguerdat 2024-03-02T14:38:52Z