topic Re: Arlo Essential with spoltight in Arlo Essential Outdoor 2nd Gen

Arlo Essential with spoltight

Mikael1958 — Thu, 22 Feb 2024 13:57:21 GMT

All my Arlo cameras old plus Arlo Essential with spoltlight has stoped send recorded films to my Arlo app, this has worked for years but not any more! Do you have any ideas of what the problem can be? // Mikael

Re: Arlo Essential with spoltight

jguerdat — Thu, 22 Feb 2024 14:06:04 GMT

Verify two things:

1) Your active mode is properly selected and has rules for the cameras.

2) You have a subscription for the Essential camera - the trial subscription may have expired. Your old cameras, assuming you mean Pro 2 or older, do not require a subscription for the free 7 day plan but any newer cameras do need that sub for cloud recordings.

Re: Arlo Essential with spoltight

Mikael1958 — Fri, 01 Mar 2024 12:01:38 GMT

Issue solved my subscription had expired! Thank you for the quick response!