https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/How-do-you-get-a-hold-of-American-customer-service/m-p/1947313#M1000 <UL> <LI>How do you get a hold of American customer service and talk to these people directly? since they're based out of Carlsbad california?</LI> </UL> Tue, 07 May 2024 21:36:58 GMT WillMcLovin 2024-05-07T21:36:58Z https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/How-do-you-get-a-hold-of-American-customer-service/m-p/1947313#M1000 <UL> <LI>How do you get a hold of American customer service and talk to these people directly? since they're based out of Carlsbad california?</LI> </UL> Tue, 07 May 2024 21:36:58 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/How-do-you-get-a-hold-of-American-customer-service/m-p/1947313#M1000 WillMcLovin 2024-05-07T21:36:58Z https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/How-do-you-get-a-hold-of-American-customer-service/m-p/1947316#M1001 <P>They don't publish a phone number - and googling for one will generally result in reaching a scam support site.</P> <P>&nbsp;</P> <P>If the camera is installed, and in a subscription plan (paid or trial), then you can get phone support in the app.&nbsp; But that support will not be in the US.</P> <P>&nbsp;</P> <P>What problem are you having?&nbsp; Perhaps the forum can help you.</P> Fri, 16 Feb 2024 19:28:53 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/How-do-you-get-a-hold-of-American-customer-service/m-p/1947316#M1001 StephenB 2024-02-16T19:28:53Z https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/How-do-you-get-a-hold-of-American-customer-service/m-p/2333053#M1484 <P>Im trying to figure out what sim cards I need. By the serial numbers on my cameras it appears to be AT&amp;T. But after I get the sim cards installed how do I activate them?</P> Tue, 07 May 2024 21:20:44 GMT https://community.arlo.com/t5/Arlo-Essential-Outdoor-2nd-Gen/How-do-you-get-a-hold-of-American-customer-service/m-p/2333053#M1484 Bryson66 2024-05-07T21:20:44Z