topic Re: Deleting a created device in Arlo Essential Indoor Camera

Deleting a created device

joaniexpoli — Tue, 05 Sep 2023 22:20:11 GMT

Hello everyone,

my boyfriend is the primary holder to our Arlo account. He created a “home driveway” tab with our outdoor camera and shared that to me so I have access to that camera. That worked out well. I then purchased an indoor camera and named that “laundry room” on my account thinking i could also add cameras. That is not true. So mu boyfriend (the primary user) then tried it and it worked for him and then he was able to share the camera with me. Great! BUT…. Now i have 2 “laundry room” tabs. One has the camera and one does not. How do i delete the tab that I created that doesnt have the camera attached to it so i can only keep the laundry room tab that my boyfriend was able to link up and give me access to?

Re: Deleting a created device

StephenB — Wed, 06 Sep 2023 13:33:09 GMT

@joaniexpoli wrote:

then purchased an indoor camera and named that “laundry room” on my account thinking i could also add cameras. That is not true.

You can do that, but it generally isn't a good idea.

@joaniexpoli wrote:

How do i delete the tab that I created that doesnt have the camera attached to it

That is a location (you must have named it that when you added the camera). Your account has to have one location (in addition to the one shared by your boyfriend). So if you see three locations total, you can delete the one you created:

https://kb.arlo.com/000062826/How-do-I-add-edit-or-delete-a-Location-in-Arlo-Secure-App-4-0

If you can't delete it, you can rename it to something else to avoid confusion.