No events recorded if notifications off

BeaconServices — Wed, 18 Jan 2023 17:58:46 GMT

We are new to Arlo and have been set up for 2 months. We have 8 cameras set up around the property, two of which are inside. During the evening and Armed Away, all the cameras are set to provide notifications when there is movement. This works great. During the day and Armed Home, we are set with three cameras providing notifications. The problem is that unless we have a camera set to send push notifications, it is not recording events at all. With other brand cameras we have had previously, the cameras would still record an event every time there was motion and we could go back and scroll through the events if we had a reason to. With Arlo, it seems that the only way to have the camera record a motion event in the log is to have it set for notifications 100% of the time. But with 8 cameras, can you really have that many alert notifications going off on your phone all day without going mad? We only want the notifications when it is a time of day that we NEED them to be pushed to the phone. But we also NEED the events recorded all day long regardless of whether we want a push notification at that time or not. What are we doing wrong? Thanks.

Re: No events recorded if notifications off

jguerdat — Wed, 18 Jan 2023 19:20:52 GMT

I don't use any notifications except for my doorbells and they record fine. It might be worth deleting the rules for the problem cameras in Armed Home and rebuilding them. However, you may need to remove the cameras and onboard them again, along with rebuilding the rules.

topic Re: No events recorded if notifications off in Arlo Essential Indoor Camera

No events recorded if notifications off

Re: No events recorded if notifications off