topic Re: us in Arlo Essential Indoor Camera

arlo essential just stopped sending notification

rmct772013 — Fri, 06 Jan 2023 01:53:50 GMT

Hi, arlo essential just stopped sending notifications. push notification is enabled as well as email but i am not getting any alerts. Firmware is also updated

Re: us

jguerdat — Tue, 03 Jan 2023 15:46:53 GMT

Check your active mode to make sure an appropriate one is selected and not Disarmed.

Re: us

rmct772013 — Tue, 03 Jan 2023 16:52:17 GMT

yes it is the armed mode that i chose.

Re: us

jguerdat — Wed, 04 Jan 2023 15:15:34 GMT

Have you rebooted the camera?

Re: us

rmct772013 — Wed, 04 Jan 2023 17:17:45 GMT

Yes i did. installed and re installed the app as well but it didnt help

Re: us

JamesC — Fri, 06 Jan 2023 01:55:16 GMT

rmct772013,

Are you getting recordings? Do you have a subscription plan?

JamesC

Re: us

rmct772013 — Fri, 06 Jan 2023 03:24:38 GMT

i dont have subscription plans. i also dont have recordings. but i used to get alerts and notification for motion detected.

Re: arlo essential just stopped sending notification

anciso15 — Fri, 06 Jan 2023 06:12:13 GMT

Same thing happened to me. I have just received my indoor camera followed the instructions, and I am unable to get notifications via my phone. I am also not getting any motion detections for that camera. I spent all evening trying to figure it out before I just gave up.