https://community.arlo.com/t5/Arlo-Essential-Indoor-Camera/Arlo-Essential-Indoor-Camera-keeps-going-offline/m-p/1893760#M630 <P>I just purchased the Arlo Essential Indoor Camera and it keeps going offline. Very frustrating. It is not a wifi issue, the camera is next to the router. I realize that it keeps showing firmware update but it’s been 24 hours. Have tried to restart device multiple times. Unplugged and plugged. Is it an issue with the camera?</P> Tue, 03 Jan 2023 18:47:28 GMT Jrshuahaim 2023-01-03T18:47:28Z https://community.arlo.com/t5/Arlo-Essential-Indoor-Camera/Arlo-Essential-Indoor-Camera-keeps-going-offline/m-p/1893760#M630 <P>I just purchased the Arlo Essential Indoor Camera and it keeps going offline. Very frustrating. It is not a wifi issue, the camera is next to the router. I realize that it keeps showing firmware update but it’s been 24 hours. Have tried to restart device multiple times. Unplugged and plugged. Is it an issue with the camera?</P> Tue, 03 Jan 2023 18:47:28 GMT https://community.arlo.com/t5/Arlo-Essential-Indoor-Camera/Arlo-Essential-Indoor-Camera-keeps-going-offline/m-p/1893760#M630 Jrshuahaim 2023-01-03T18:47:28Z https://community.arlo.com/t5/Arlo-Essential-Indoor-Camera/Arlo-Essential-Indoor-Camera-keeps-going-offline/m-p/1893765#M631 <P>Could be a bad camera but first move the camera away from the router - too strong a signal can cause issues. You may want to try a reset:</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000062560/How-do-I-factory-reset-my-Arlo-Essential-Indoor-Camera" target="_blank">https://kb.arlo.com/000062560/How-do-I-factory-reset-my-Arlo-Essential-Indoor-Camera</A></P> Mon, 02 Jan 2023 15:00:16 GMT https://community.arlo.com/t5/Arlo-Essential-Indoor-Camera/Arlo-Essential-Indoor-Camera-keeps-going-offline/m-p/1893765#M631 jguerdat 2023-01-02T15:00:16Z