Live video monitoring freezes on a browser but not on cell phone, HELP

bocaMarc — Mon, 10 Oct 2022 16:18:34 GMT

I want to have the video displayed on my computer. Apparently Arlo uses web based viewing. Well, after 1 or 2 minutes, it seems to lock up as if it's trying to refresh. Is there a solution for this.

I does not happen when using the app on my cell phone.

Help!!!

Re: Live video monitoring freezes on a browser but not on cell phone, HELP

Dannybear — Tue, 11 Oct 2022 01:57:30 GMT

I often get the spinning wheel on stream viewing with browser if the pc does not have hardware acceleration capability.

This relates to the playback capability of the pc being used. It may start playing ok but eventually stalls requiring the browser to restart the stream again if it can.

What browser are you using?

You should check if hardware acceleration is enabled in the browser in the advanced system settings.

Also be aware that some browsers like edge will hog the hardware acceleration resource from being used by other browsers,

if you hate using edge then disable this feature in edge settings along with disabling the keep edge browser process active when closed.

topic Live video monitoring freezes on a browser but not on cell phone, HELP in Arlo Essential Indoor Camera

Live video monitoring freezes on a browser but not on cell phone, HELP

Re: Live video monitoring freezes on a browser but not on cell phone, HELP