topic Re: Privacy Shield is OFF, app asks for password in Arlo Essential Indoor Camera

Privacy Shield is OFF, app asks for password

sandramaeoa — Sun, 24 Dec 2023 04:03:47 GMT

I have always been able to view live camera activity immediately. I am in the AWAY mode. The shield stays open as it should, but the app asks for a password EVERY TIME I go to look at my live cameras. How can I stop this? I want immediate access. I hope my cameras are actually continuously monitoring. This change occurred after I put my camera app on standby mode for a couple hours. Other than that I have only used Arm Away mode.

Re: Privacy Shield is OFF, app asks for password

sandramaeoa — Sun, 24 Dec 2023 10:37:27 GMT

I'm still not sure what happened, but one camera stopped requiring me to log in. The second camera still required it. I got the bright idea to unplug the second camera. It came back online and STILL it required the log in. I closed my app, reopened it, login no longer required. I remember when I was trying to set up the cameras the first time, the forum said to force open the privacy shield. Something must be wrong with them, like a bug. Anyway, my issue is temporally solved. Any ideas?