topic Re: Arlo App fails to add ARLO-VMC-2040 Indoor camera, please help ASAP in Arlo Essential Indoor Camera

Arlo App fails to add ARLO-VMC-2040 Indoor camera, please help ASAP

nshavitt — Sat, 25 Nov 2023 19:51:14 GMT

Somehow my arlo started to make sirens yesterday although was not set to do that (looks like was an upgrade that changed the behaviour of the camera.
I rmoved the device, and I fail to re-add it. I have the right sound after bar code is scanned, the blue blink, then fast blue blink, then blue led, without blibk, but application is still looking for the camera and fails to find it.
I'm connected to 2.4 GHz wifi, stand by the router, still adding the camera is stuck after pairing succesfully.
What else can be the issue? please help ASAP, need it to watch my old mom (!!!)

Fail to add Arlo-VMC-2040 to application

nshavitt — Sat, 25 Nov 2023 20:07:12 GMT

Hi
In continues to previous post of fail to add Arlo-VMC-2040. could be I have no permissions to add a camera? someone else in the family added, granted me access, then he removed the camera from is device, still fail to add the camera (all works fine, heard the chime, blue led blinks, then blinks fast, then just blue led, still camera failed to add. Please help ASAP, need it to watch my old mom.
thank you

Re: Arlo App fails to add ARLO-VMC-2040 Indoor camera, please help ASAP

ShayneS — Tue, 28 Nov 2023 18:15:50 GMT

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.