topic Re: Essential Indoor Second Gen in Arlo Essential Indoor 2nd Gen

Essential Indoor Second Gen

SmukalaK — Tue, 06 Aug 2024 16:54:21 GMT

When I leave the house, my Indoor 2nd Gen doesn't load the live view. Just tries to load and doesn't. In order for it to work I have to restart the device, every time. The connection test says the connection is strong, even with going through a couple walls. The other 4 cameras I have load just fine being connected to the base station (1st gens). Is there a bug when going to and from Home and Away Modes? Anyone else have this issue?

Arlo, any update on the second generations being able to connect to the base station and HomeKit?

Re: Essential Indoor Second Gen

JamesC — Thu, 08 Aug 2024 15:38:26 GMT

SmukalaK,

When this happens is your mobile device connected to WiFi or mobile data? When you experience this, do you have any other issues accessing mobile data on your phone (loading web pages, using other apps etc.)?

JamesC

Re: Essential Indoor Second Gen

SmukalaK — Thu, 08 Aug 2024 21:52:08 GMT

This would happen when I was at work using cellular service and, in the house, connected to my wifi. No other issues that I have noticed.