topic Re: Buying subscription spinning in Arlo Essential Indoor 2nd Gen

Buying subscription spinning

Rmar77 — Tue, 13 Feb 2024 00:48:45 GMT

So I bought 2 essential cameras. I’m trying to buy a subscription on the app I log in it says “please wait” or shows it spinning. Same thing when I go on chrome. Can someone help me. All I’m trying to do is a buy a subscription for my cameras

Re: Buying subscription spinning

ShayneS — Tue, 13 Feb 2024 23:39:33 GMT

Thank you for letting us know, I have escalated this to the appropriate team and someone will be reaching out to you as soon as possible.

Shayne

Re: Buying subscription spinning

krisnorris — Wed, 19 Jun 2024 23:18:33 GMT

We are also having this issue. We have attempted on multiple devices and the same results. We get a constant spinning circle when attempting to sign up for a subscription plan.

Re: Buying subscription spinning

ShayneS — Thu, 20 Jun 2024 15:59:35 GMT

@krisnorris Have you tried purchasing on a web portal?

What is the error message you are receiving on your handheld devices?