topic Re: Arlo can’t find wifi network in Arlo Essential Indoor 2nd Gen

Arlo can’t find wifi network

Enfin-Bref — Tue, 21 May 2024 18:44:51 GMT

This is so silly, but Arlo can’t find my wifi network, which everyone else can see, 10 feet from the router….

It’s a complete blocker - any suggestions?

Re: Arlo can’t find wifi network

StephenB — Tue, 21 May 2024 19:47:23 GMT

@Enfin-Bref wrote:
This is so silly, but Arlo can’t find my wifi network, which everyone else can see, 10 feet from the router….It’s a complete blocker - any suggestions?

Is your phone connected to your home wifi while onboarding?

If you use a VPN on the phone, make sure it is disabled during the install.

If you can disable 5 ghz wifi in your router while onboarding, then try doing that.

Re: Arlo can’t find wifi network

Enfin-Bref — Wed, 22 May 2024 11:18:30 GMT

Thank you!

These age good suggestions.
yes phone is connected and no VPN. But maybe it’s a ghz thing. I’ll check