https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Proof-of-Purchase-does-Arlo-send-an-email-receipt/m-p/1932225#M9927 <P>My Essential outdoor w/spotlight is malfunctioning.&nbsp; Spent well over an hour with tech support and they're requesting the receipt.&nbsp; Does anyone know what email address your confirmation/receipt came FROM?&nbsp; I have all the emails with the quick start guide etc, but cannot find any email from Arlo with my purchase confirmation.&nbsp; I even know the date of purchase as I bought direct and it's on my CC.&nbsp; Any suggestions?</P> Mon, 23 Oct 2023 19:50:11 GMT JenEssentialx6 2023-10-23T19:50:11Z https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Proof-of-Purchase-does-Arlo-send-an-email-receipt/m-p/1932225#M9927 <P>My Essential outdoor w/spotlight is malfunctioning.&nbsp; Spent well over an hour with tech support and they're requesting the receipt.&nbsp; Does anyone know what email address your confirmation/receipt came FROM?&nbsp; I have all the emails with the quick start guide etc, but cannot find any email from Arlo with my purchase confirmation.&nbsp; I even know the date of purchase as I bought direct and it's on my CC.&nbsp; Any suggestions?</P> Mon, 23 Oct 2023 19:50:11 GMT https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Proof-of-Purchase-does-Arlo-send-an-email-receipt/m-p/1932225#M9927 JenEssentialx6 2023-10-23T19:50:11Z https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Proof-of-Purchase-does-Arlo-send-an-email-receipt/m-p/1932244#M9928 <P>JenEssentialx6,</P> <P>&nbsp;</P> <P>I've followed up on your open support ticket. An agent will be reaching out to you with a status update as soon as possible.</P> <P>&nbsp;</P> <P>JamesC</P> Mon, 23 Oct 2023 22:14:02 GMT https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Proof-of-Purchase-does-Arlo-send-an-email-receipt/m-p/1932244#M9928 JamesC 2023-10-23T22:14:02Z