topic Re: Is it possible to record video only, without audio? in Arlo Essential Wire-Free Cameras

Is it possible to record video only, without audio?

jteller — Tue, 01 Aug 2023 13:16:08 GMT

At work, we have an Arlo Essential Spotlight Camera. We want it to record only video, without audio. I am guessing that this is not an option, since I've been poking around with the settings for a while without finding a way to do it, but before I give up I thought I would ask the community. Thanks.

Re: Is it possible to record video only, without audio?

jguerdat — Tue, 01 Aug 2023 13:56:48 GMT

Nope, as you suspected. Since the cameras have audio built-in, they will record using that audio. I suppose you could try a piece of tape over the mic opening on the camera face but that would likely just muffle the sound.

Re: Is it possible to record video only, without audio?

JamesC — Tue, 01 Aug 2023 20:12:15 GMT

Turning off the microphone in the camera settings should prevent the camera from capturing audio on live streams and on triggered recordings.

Settings > locations and plans > devices > select your camera > Audio settings > Microphone toggle off

JamesC

Re: Is it possible to record video only, without audio?

jteller — Tue, 01 Aug 2023 20:43:47 GMT

Thanks James, however my settings do not include any Audio Settings or any other option I can find where I can toggle the microphone on/off. That option is exactly the sort of thing I want!

Re: Is it possible to record video only, without audio?

StephenB — Wed, 02 Aug 2023 11:27:25 GMT

@jteller wrote:

Thanks James, however my settings do not include any Audio Settings or any other option I can find where I can toggle the microphone on/off. That option is exactly the sort of thing I want!

You should see it in the camera settings.

Do you see "Library" on your main app screen? Or do you see "Feed" and "Dashboard"?

Re: Is it possible to record video only, without audio?

jteller — Wed, 02 Aug 2023 15:49:52 GMT

StephenB, thanks. My main screen shows me Feed and Dashboard. My Video Settings only allows me to adjust Video Brightness. Nothing else is included in the Video Settings.

Re: Is it possible to record video only, without audio?

StephenB — Wed, 02 Aug 2023 17:41:57 GMT

@jteller wrote:

StephenB, thanks. My main screen shows me Feed and Dashboard. My Video Settings only allows me to adjust Video Brightness. Nothing else is included in the Video Settings.

The device settings should show both Video and Audio Settings (along with other choices). Can you post a screenshot of what you see on the device settings screen for this camera?

Re: Is it possible to record video only, without audio?

jteller — Thu, 03 Aug 2023 21:10:20 GMT

Here are two screen images showing the device settings overall and then the Video Settings tab in particular.

Re: Is it possible to record video only, without audio?

jteller — Thu, 03 Aug 2023 21:10:49 GMT

Re: Is it possible to record video only, without audio?

jteller — Thu, 03 Aug 2023 21:11:44 GMT

Sorry, I keep hitting "post" before I mean to. Urp.

Re: Is it possible to record video only, without audio?

StephenB — Thu, 03 Aug 2023 22:38:27 GMT

Audio Settings is supposed to be on that screen (per https://kb.arlo.com/000062422/How-do-I-adjust-the-video-and-audio-settings-on-my-Arlo-device )

I'm tagging the mods ( @JamesC and @ShayneS ) in case they want to follow up.