topic Re: Arlo essential spotlight. One-time authentication code in Arlo Essential Wire-Free Cameras

Arlo essential spotlight. One-time authentication code

Sakis74 — Sun, 23 Jul 2023 11:27:39 GMT

Hey.

When i use browsers to see live from my Arlo camera , it asks many times for "one-time authentication code" and "click to trust browesr". How i can stop that ? I have just a laptop with its browsers , and all the time i have to authinicate the same device(s) and browsers. Please stop that. One time per machine os enough.

Thanks.

Re: Arlo essential spotlight. One-time authentication code

jguerdat — Sun, 23 Jul 2023 13:22:24 GMT

Every browser? Are you using some sort of setting that discards cookies or maybe you're using incognito mode? Have you flused the cache and cleared cookies?

Re: Arlo essential spotlight. One-time authentication code

Sakis74 — Mon, 24 Jul 2023 12:06:35 GMT

Hey.

Yes all browsers. But by default i use Edge for camera streaming , because it has less interrupts.

I use the "Basic" mode for cookies of Edge. With that it asks OTP every 15 days. Is that NORMAL ?

I will try to flused the cache , cleared cookies and disable completely the safe of Edge.

But the basic question is that is normal to ask for OTP every 15 days ?

Cause if thats normal , i guess nothing of the above will change that.

Thanks.

Re: Arlo essential spotlight. One-time authentication code

jguerdat — Mon, 24 Jul 2023 12:37:46 GMT

Unfortunately, I can't read what I assume may be Greek so that image doesn't help me. However, to answer your specific question, yes, you must renew the authorization for each browser every 2 weeks.

Re: Arlo essential spotlight. One-time authentication code

Sakis74 — Mon, 24 Jul 2023 12:54:53 GMT

It just shows the "Basic" mode for cookies.

There is no way to avoid the renew every 14 days ?

If not , please add this ability.

Thanks.

Re: Arlo essential spotlight. One-time authentication code

jguerdat — Mon, 24 Jul 2023 12:58:20 GMT

No. It's a security measure caused by other camera manufacturers having hackers break into home systems (do you recall the Ring cameras being hacked and hackers speaking to and monitoring young children from a couple of years ago?). 2FA (two factor authentication) is a fact of life in today's world.

Re: Arlo essential spotlight. One-time authentication code

Sakis74 — Mon, 24 Jul 2023 13:26:22 GMT

That isnt so smart. My camera checks a public road. Whats the danger.

Anyway the user must have the ability to do any setting with its own camera.

Also all the browsers and programs even antivirus have option about security level settings.😔