topic Re: VMB4500 base goin offline after IP changed modem in Arlo Essential Wire-Free Cameras

VMB4500 base goin offline after IP changed modem

Nanlee — Thu, 13 Jul 2023 17:10:42 GMT

Does the base need to be plugged into the router? My internet company added a new box to my router and plugged the VMB4500 into it instead of the main router, now my base keeps going off several times a day showing a blinking yellow light. I have Armstrong internet they added a TP link

Re: VMB4500 base

jguerdat — Thu, 13 Jul 2023 12:34:49 GMT

Theoretically, this should work fine but...

It would seem that you needed more Ethernet ports than the router supplies. If so, what was added was a switch to add more ports. Make sure all cables are fully plugged in. You could also (potentially) move one Ethernet cable from the router (NOT the one to the switch) to the switch and plug the base into that newly-freed port on the router.

Re: VMB4500 base

Nanlee — Fri, 14 Jul 2023 12:16:38 GMT

I do not understand, Im sick of this base its off line again it works for a while then goes to blinking amber. Ready to trash it!

Re: VMB4500 base

jguerdat — Fri, 14 Jul 2023 12:19:39 GMT

We can't help if you're not willing to do basic troubleshooting.

Re: VMB4500 base goin offline after IP changed modem

StephenB — Fri, 14 Jul 2023 15:18:41 GMT

@Nanlee wrote:

Does the base need to be plugged into the router? My internet company added a new box to my router and plugged the VMB4500 into it instead of the main router

Exactly what "box" did they add (manufacturer and model)?

did you try plugging the VMB4500 back into the router?

Re: VMB4500 base goin offline after IP changed modem

Nanlee — Fri, 21 Jul 2023 14:01:15 GMT

all is well now arlo base is now plugged into my router and working great!