topic Re: why arent my carmeras being set off when i walk by them in Arlo Essential Wire-Free Cameras

why arent my carmeras being set off when i walk by them

chiku — Mon, 25 Jan 2021 16:17:48 GMT

For a few months now I been noticing my cameras not picking up on when I walk passed them. I'm in upstate New York.

they are all charged and synced up. I don't know why they aren't picking me up when I walk by them. I use there to watch my farm and house. During the summer they worked amazing! But around September they stopped recording movements and stopped sending me notifications also. Can anyone tell what's going on?

Re: why arent my carmeras being set off when i walk by them

dcfox1 — Mon, 25 Jan 2021 19:05:15 GMT

Do you have a smart subscription since your 3 month trial to smart expired? You need that for cloud recordings. If so what trouble shooting steps have you taken for someone to help here.

Re: why arent my carmeras being set off when i walk by them

chiku — Mon, 25 Jan 2021 19:31:18 GMT

i have the subscription and it still didn't work

Re: why arent my carmeras being set off when i walk by them

dcfox1 — Mon, 25 Jan 2021 21:22:03 GMT

You never answered the other question. What trouble shooting steps have you tried for someone to help so we don't repeat what you have tried and narrow it down. You can start with rebooting the base if you have one or removing the battery and reinserting it in the camera to reset it.

Re: why arent my carmeras being set off when i walk by them

chiku — Thu, 28 Jan 2021 12:56:46 GMT

I have rebooted the base. I pay for the substation. I've also disconnect the cameras, then reconnected them. I've made sure they are fully charged. Maybe it not working because its cold?

Re: why arent my carmeras being set off when i walk by them

jguerdat — Thu, 28 Jan 2021 14:15:34 GMT

I'm in Rochester and it hasn't been cold enough for the cameras to stop working which is at ~-4F. If you're in the Adirondacks, that may be happening.