topic Re: Essential wireless Camera speaker function not working in Arlo Essential Wire-Free Cameras

Essential wireless Camera speaker function not working

HannaW — Sat, 06 May 2023 13:10:49 GMT

I got two essential wireless cameras, when I click on the speaker function, the screen just keep loading but never able to speak even I have already turned on microphone and volume as 100% in audio setting for each camera. How to solve this speaker issue?

Re: Essential wireless Camera speaker function not working

jguerdat — Sat, 06 May 2023 13:19:00 GMT

Exactly what do you mean by the screen just keeps loading? If the circling arrow never goes away, it won't work so check your phone settings to ensure permissions for the mic are allowed.

Re: Essential wireless Camera speaker function not working

HannaW — Sat, 06 May 2023 13:27:52 GMT

I have already enabled the microphone in phone setting but still the speaker arrow keep circling.

Re: Essential wireless Camera speaker function not working

jguerdat — Sat, 06 May 2023 13:32:12 GMT

Try rebooting the cameras and your phone. You may also want to reinstall the app.

Re: Essential wireless Camera speaker function not working

SMJKR — Sun, 04 Jun 2023 14:10:13 GMT

I have a similar problem. New Arlo Essential Spotlight, the ‘speak’ button keeps alternating between ‘connecting’ and ‘tap to mute’. Tried on two iPhones and an iPad all have the same issue. Removing and adding the camera didn’t resolve the problem. Nor did rebooting the phone. An older Arlo camera connects with no issues. Is this a hardware issue ?

Re: Essential wireless Camera speaker function not working

JamesC — Wed, 07 Jun 2023 20:59:04 GMT

SMJKR,

Do you have the latest version of the Arlo Secure iOS mobile app installed from the app store?

JamesC

Re: Essential wireless Camera speaker function not working

HannaW — Thu, 08 Jun 2023 00:22:07 GMT

I think have to re- install the app and link the cam even the app is updated version somehow.