topic Essential Spotlight Camera VMC2330B Solid Amber LED in Arlo Essential Wire-Free Cameras

Essential Spotlight Camera VMC2330B Solid Amber LED

MarvinE3 — Fri, 17 Feb 2023 17:11:31 GMT

My Essential Spotlight Camera VMC2330B is always showing a Solid Amber LED. What does that mean? That "pattern" is not even listed as a possibility in the manuals that I can find.

Re: Essential Spotlight Camera VMC2330B Solid Amber LED

jguerdat — Sat, 18 Feb 2023 15:11:16 GMT

I'd start with removing the camera from your account, resetting it using the procedure below and then add it back in. ANy help?

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

Re: Essential Spotlight Camera VMC2330B Solid Amber LED

MarvinE3 — Sat, 25 Feb 2023 17:23:32 GMT

Because these cameras have been so difficult to get connected and setup, I have been avoiding trying to do that, since it is at least currently working because I have it plugged in to a power source. I was hoping someone could tell me what a solid amber LED meant. I will eventually try the removal, factory reset and, reinstall and let you know if it resolves the Amber LED and power drain.

Re: Essential Spotlight Camera VMC2330B Solid Amber LED

jguerdat — Sun, 26 Feb 2023 15:36:59 GMT

LED meanings are found in the FAQ in the support section here:

https://kb.arlo.com/642/What-do-the-different-LED-behaviors-on-my-Arlo-camera-mean

However, the solid amber LED isn't defined for your camera, making me think the reinstallation of the camera being the best hope for a fix. If not, use Settings, Support if you have a subscription for a possible RMA.

Re: Essential Spotlight Camera VMC2330B Solid Amber LED

MarvinE3 — Sun, 26 Feb 2023 16:40:45 GMT

Well, yes, I had discovered and checked that earlier. As per the below, and as you observed, you can see that there is no "solid amber" meaning for the Essential Camera.

Arlo Pro 2, Arlo Pro, Arlo Essential, and Arlo Wire-Free LED Patterns:

Slow blinking blue. The camera is syncing with the Arlo SmartHub or Base Station.

Fast blinking blue. The camera has synced with the Arlo SmartHub or Base Station.

Slow blinking amber. The camera batteries are low.

Fast blinking amber. The camera failed to sync with the Arlo SmartHub or Base Station

Alternating blue and amber. A firmware update is in progress. DO NOT TURN THE CAMERA OFF.

Off. The camera is powered off or has less than 10% battery remaining.

So, eventually, I will do the factory reset... removal and reinstall... once I'm ready to put up with the frustration that entails. For now, it's at least working.

P.S., I am extremely disappointed that you must pay a subscription fee to get support, I will dispose of the cameras and drop Arlo altogether if it comes to that. I will do the same if they declare my cameras EOL, too. Just not happy with Arlo right now.