topic Re: Camera shows no power but is charged fully in Arlo Essential Wire-Free Cameras

Camera shows no power but is charged fully

DickyBee2 — Mon, 02 Jan 2023 10:19:58 GMT

Camera showing no power in app but is fully charged and cannot get it to link

Re: Camera shows no power but is charged fully

jguerdat — Mon, 02 Jan 2023 14:36:24 GMT

If it's not linked, how can you tell the camera is showing no power in the app? Does the camera LED turn on steady blue when plugged in? That is the signal for fully charged. Did you previously have the camera set up or is this a new installation? WHat have you tried and what do you see, including any error messages?

Re: Camera shows no power but is charged fully

DickyBee2 — Mon, 02 Jan 2023 15:20:15 GMT

Thanks for your reply. The camera was linked but when on holiday the battery died. I have charged it fully now but the App is still showing it as dead. So it appears it’s unlinked itself?

Re: Camera shows no power but is charged fully

Jo060 — Mon, 02 Jan 2023 17:54:34 GMT

Try adding it again

Re: Camera shows no power but is charged fully

StephenB — Mon, 02 Jan 2023 18:04:10 GMT

@Jo060 wrote:

Try adding it again

You'd need to do a factory reset to do that.

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera