topic Re: I get "unexpected error" after live streaming for 20 minutes. How can this be resolved in Arlo Essential Wire-Free Cameras

I get "unexpected error" after live streaming for 20 minutes. How can this be resolved?

bejcon — Wed, 09 Nov 2022 15:22:58 GMT

Hi all,

I have several Arlo Essential Spotlight cameras around my office.

I am trying to setup a LIVE view (from browser) on a separate monitor, so that I can see in real-time what happens in the other room.

However, after about 20-30 minutes the camera always shuts down and leave me with "An unexpected error occurred. Please try again."...

Screenshot: https://i.imgur.com/JLZH6Ef.png.

Questions: What am I doing wrong? Are we not supposed to be able to live stream with the Arlo cameras?

Thanks,

Victor

Re: I get "unexpected error" after live streaming for 20 minutes. How can this be resolved

StephenB — Thu, 10 Nov 2022 11:16:33 GMT

@bejcon wrote:

I am trying to setup a LIVE view (from browser) on a separate monitor, so that I can see in real-time what happens in the other room.

However, after about 20-30 minutes the camera always shuts down

The software is designed to time out the livestream after about 30 minutes. Though I don't think it is supposed to present the "unexpected error" message. I'm tagging the mods ( @JamesC and @ShayneS ) so they can follow up on that bit.

Re: I get "unexpected error" after live streaming for 20 minutes. How can this be resolved?

ShayneS — Fri, 18 Nov 2022 19:38:14 GMT

Are you still experiencing this?