topic Re: Arlo camera showing offline in google home app in Arlo Essential Wire-Free Cameras

Arlo camera showing offline in google home app

Ryansz91 — Thu, 27 Oct 2022 21:58:46 GMT

So my camera connection in the Arlo app is perfect. Notifications working as should through app and google home. But the live stream preview on google home is not showing up. Says camera is offline. Any fix for this?

Re: Arlo camera showing offline in google home app

ShayneS — Sat, 29 Oct 2022 01:07:28 GMT

Have you tried re-adding the camera to the home app or linking your Arlo account to Google home app again?

Re: Arlo camera showing offline in google home app

RegularJoe — Wed, 02 Nov 2022 16:39:44 GMT

I have 9 cameras. Once in a while, when I first bring the app up on my phone, I'll get maybe 3 or 4 of them show the same message.. ."showing offline". There's no rhyme or reason to which one's do it, either.

I have learned that if I just wait a bit... that shortly they'll come back to life on their own. I used to get frustrated and try to do all kinds of functions trying to bring them back on line. When they're "offline", the "restart" function button isn't enabled, so you can't do that.... unlinking and relinking doesn't actually help speed things up.... I think it's just a glitch in the entire system...

My phone just notified me of movement out in the alley behind the house... I brought up the Arlo screen to look... and both of the cameras in the alley showed "offline"... but the "motion detection" icon was "illuminated", indicating they were recording, lol.

The system had recorded the video footage... and it was in the library... but the things were showing offline. I clicked and watched the video just now... and after it was over, I went back to "devices"... and both of those cameras were back on line....

I think it's a problem with "their" system, not your cameras...

Re: Arlo camera showing offline in google home app

Ryansz91 — Mon, 07 Nov 2022 18:43:39 GMT

I’ve tried that multiple times. Not go. In fact, when I click unlink device in google google, Arlo doesn’t even show up in my list of accounts that linked lol. Super weird cause I still get notifications through google home that Arlo detected something.

Re: Arlo camera showing offline in google home app

Ryansz91 — Mon, 07 Nov 2022 18:45:07 GMT

Yeah l, I’ve done about everything I can think of, I’m fine just opening the Arlo app to review footage or check live feed, I just get frustrated cause I use to be able to view all my cameras from google home, not all are Arlo, the others are nest.

Re: Arlo camera showing offline in google home app

ShayneS — Thu, 10 Nov 2022 17:53:02 GMT

Are you still experiencing this issue?