topic AVD2001; Where's the Sync button? in Arlo Essential Wire-Free Cameras

AVD2001; Where's the Sync button?

nosnetrom — Tue, 11 Oct 2022 18:28:19 GMT

I'm trying to change networks for my AVD2001 wire-free doorbell video cam. On my iOS app, I switched over to the new network, then switched to the Arlo app to change networks. When trying to change networks, I get the message "You need to press the sync button located on the back of your Arlo Video Doorbell to change the Network." So where is the sync button? I have looked all over the back of the unit, to no avail! (See image below.)

I'm trying to change networks because I want to install a doorbell chime, yet Arlo doesn't seem to like WiFi networks with non-alphanumeric passwords (such as my primary network) in such a case. This is the third doorbell I've ordered, and I keep running into roadblocks! This is souring my experience with Arlo...

Re: AVD2001; Where's the Sync button?

StephenB — Tue, 11 Oct 2022 21:57:21 GMT

@nosnetrom wrote:

So where is the sync button?

Inside the hole between the two connectors. You can use an unbent paperclip to reach it. See page 6 of the manual here:

https://www.arlo.com/en-us/images/Documents/ArloVideoDoorbell/Arlo_AVD2001_UM_US.pdf

Re: AVD2001; Where's the Sync button?

nosnetrom — Wed, 19 Oct 2022 12:47:46 GMT

Thanks! 😀